Shipping and payment

DELIVERY TIME:

The regular delivery time is 3-7 working days.
International shipments can sometimes take significantly longer. This depends largely on the respective national logistics partner.

- Switzerland and all other countries:
 Due to high order demand, delivery time is up to 3-14 working days.

PAYMENT:

We offer the following payment options for your orders:

FOR DELIVERIES WITHIN GERMANY YOU HAVE THE FOLLOWING PAYMENT OPTIONS:

  • PAYMENT BY CREDIT CARD
  • PAYMENT BY PAYPAL

FOR DELIVERIES ABROAD YOU HAVE THE FOLLOWING PAYMENT OPTIONS:

  • PAYMENT BY CREDIT CARD
  • PAYMENT BY PAYPAL

FURTHER PAYMENT DETAILS

IF YOU PAY BY CREDIT CARD, YOUR CREDIT CARD ACCOUNT WILL BE DEBITED UPON CONCLUSION OF THE CONTRACT.

In order to be able to offer you Klarna's payment methods, we may share your personal data in the form of contact and order details with Klarna during the checkout process so that Klarna can verify whether you are eligible for Klarna's payment methods and tailor the payment methods to your needs. Your submitted personal data will be processed in accordance with Klarna's privacy policy .

IF YOU HAVE ANY QUESTIONS, PLEASE FIND OUR CONTACT DETAILS IN THE IMPRINT.

DELIVERIES OUTSIDE THE EU:

For all deliveries outside of Europe, import duties (fees, import taxes, VAT) may apply, which are determined by the destination country. They are calculated based on the country of manufacture/origin and the classification of the goods and are collected once your package reaches your country.
LOLINCH withholds duties and taxes during the order process, but cannot predict what your potential duties will be:
We ship with DHL and try to ensure that you receive your order without any additional payments for customs duties and taxes after completing the checkout process on our website.
 If such additional duties are incurred, they must be paid in order for your package to be cleared. In this case, the customer is responsible for any resulting costs. Please contact your local customs office for further information regarding your country's policies.

SHIPMENT :

Delivery takes place within Germany and worldwide.

We ship with DHL.

SHIPPING COSTS:

For orders over 100€, all shipments (Zone 1) are free of shipping costs.

For orders over 150€, all shipments (Zone 2) are free of shipping costs.

Zone

Countries

Price

Zone 1

Germany

4.95 €

Zone 2

(EU)

Austria, Netherlands, Belgium, Denmark, France, Luxembourg, Monaco, Poland, Czech Republic, Andorra, Italy, San Marino, Sweden, Slovakia, Slovenia, Spain, Hungary, Vatican City, Bulgaria, Estonia, Finland, Greece, Ireland, Croatia, Latvia, Lithuania, Malta, Portugal, Romania, Cyprus, Liechtenstein, Albania, Bosnia and Herzegovina, Faroe Islands, Greenland, United Kingdom, Iceland, North Macedonia, Montenegro, Norway, Republic of Moldova, Serbia, Ukraine, Belarus, Switzerland

7.90€

Zone 3

Egypt, Algeria, Georgia, Israel, Lebanon, Libya, Morocco, Russian Federation, Tunisia, Turkey, Afghanistan, Armenia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei Darussalam, China (People's Republic of), India, Indonesia, Iraq, Japan, Yemen, Jordan, Cambodia, Canada, Kazakhstan, Qatar, Kyrgyzstan, Kuwait, Laos, Malaysia, Maldives, Mexico, Mongolia, Myanmar, Nepal, Oman, Pakistan, Papua New Guinea, Philippines, Saudi Arabia, Singapore, Sri Lanka, South Korea, Tajikistan, Taiwan, Thailand, Turkmenistan, USA, Uzbekistan, United Arab Emirates, Vietnam

Rest of the world

25.95 €

RETURN:
You can cancel your order at any time within 14 days of receipt and return it to us.

You are responsible for the return shipping costs. For more information, please see our FAQ . LOLINCH does not cover return shipping costs. If there is anything wrong with your product, we will cover the return shipping costs.

For more information about our return and refund policy, please click here .