General terms and conditions and customer information
(The following terms and conditions also contain legal information regarding your rights in electronic commerce as well as mandatory information for consumers.)
§ Definitions
(1) To the extent that these General Terms and Conditions regulate special rights and obligations exclusively for consumers pursuant to Section 13 of the German Civil Code (BGB) or entrepreneurs pursuant to Section 14 of the German Civil Code (BGB), the following definitions shall apply:
(2) A consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to his commercial nor to his independent professional activity.
(3) An entrepreneur within the meaning of Section 14 of the German Civil Code (BGB) is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of his or her commercial or independent professional activity.
§ Scope of the General Terms and Conditions for Entrepreneurs
(1) The following General Terms and Conditions apply exclusively to businesses within the meaning of Section 14 of the German Civil Code (BGB). Conflicting or deviating terms and conditions of the buyer are not recognized unless the seller expressly agrees to their validity in writing.
(2) These General Terms and Conditions shall also apply to all future business relationships with entrepreneurs without the need for further reference to the validity of the General Terms and Conditions.
§ Retention of title
The delivered goods remain the property of the seller until all claims have been paid in full. Pledging, assignment by way of security, processing, or modification prior to transfer of ownership is prohibited without the seller's express written consent.
§ Warranty
(1)The statutory liability for defects applies.
(2) As a consumer, you are requested to inspect the item immediately upon delivery for completeness, obvious defects, and transport damage, and to notify us and the carrier of any complaints as soon as possible. Failure to do so will not affect your statutory warranty claims.
§ Transport damage
(1) Consumers are requested to report any obvious transport damage immediately to the delivery person upon receipt of the goods and to inform the seller immediately. Failure to report this will not affect statutory claims.
(2) Even in the case of non-obvious damage, it is recommended that the seller be notified immediately.
(3) These provisions do not constitute a reduction of statutory warranty rights, cancellation rights or limitation periods.
(4) Entrepreneurs are obligated to inspect the goods for transport damage immediately upon receipt. Any damage must be reported to the seller in writing and confirmed in writing by the transport company. Delayed notifications will result in the exclusion of warranty claims.
§ Choice of law, place of performance, place of jurisdiction
(1) German law shall apply. For consumers, this choice of law shall apply only to the extent that it does not deprive them of the protection afforded by mandatory provisions of the law of the country of the consumer's habitual residence (favorability principle).
(2) The place of performance for all services arising from the business relationship with us, as well as the place of jurisdiction, is our registered office, unless you are a consumer but a merchant, a legal entity under public law, or a special fund under public law. The same applies if you do not have a general place of jurisdiction in Germany or the EU, or if your place of residence or habitual abode is unknown at the time the action is filed. The right to also bring an action before a court at another legal place of jurisdiction remains unaffected.
(3) The provisions of the UN Convention on Contracts for the International Sale of Goods shall expressly not apply.
§ Consumer information and information on electronic commerce
1. Contract language
The contract language is exclusively German.
2. Conclusion of the contract
The presentation of products in the online shop does not constitute a legally binding offer, but rather an invitation to submit an offer. The contract is concluded depending on the selected payment method and in accordance with the detailed terms and conditions during the ordering process.
3. Correction of input errors
Before submitting the order, the buyer can check his entries on an overview page and correct them using the appropriate functions.
4. Storage of the contract text
The contract text is saved by the seller and sent to the buyer by email with the order confirmation.
5. Payment
Payment is made using the payment methods offered during the ordering process. In the event of late payment, the seller may withdraw from the contract after setting a deadline.
6. Delivery
Deliveries are made exclusively to the countries selected during the ordering process. Delivery times and possible delivery restrictions are specified in the online shop. In the event of force majeure or delivery difficulties beyond our control, a reasonable extension of the delivery time is permitted.
§ Prices and shipping costs
All prices are total prices including statutory VAT, plus any shipping costs.
§ Customs and import duties
For deliveries to countries outside the EU, additional customs duties or taxes may apply, which are to be borne by the buyer.
§ Warranty and guarantee
The warranty is governed by Section 4 of these Terms and Conditions. An additional guarantee only exists if it has been expressly agreed upon.
§ Right of withdrawal
Consumers have a statutory right of withdrawal. Details can be found in the cancellation policy.
§ Essential characteristics of the goods
These are derived from the respective product descriptions in the online shop.
§ Identity of the seller
LOLINCH
Haidmühl 8, 83714 Miesbach, Germany
Managing Director: Zakaria Naseri
Email: support @lolinch.com
Telephone number: +49 15560061555
§ Online dispute resolution (OS platform)
The EU Commission provides an online dispute resolution platform (ODR platform) with online retailers. The ODR platform is intended to facilitate the out-of-court settlement of disputes concerning contractual obligations arising from online sales contracts. This ODR platform can be accessed via the following link: http://ec.europa.eu/consumers/odr/
§ Dispute resolution under the Consumer Dispute Resolution Act (VSBG)
We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
last updated: 07.04.2025